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iphone 14 pro max

SurreallSurreall Posts: 130 Contributor
edited October 21 in Spectrum Mobile Oct 21, 2022

Has anyone ordered the iphone 14 pro max through spectrum mobile? I ordered it the first day pre-orders opened, Sept 9th, and still have not received it. I also ordered the 14 pro for my wife same day and hers was delivered around 9/16 when it launched.

Getting kind of frustrated.

Best Answer

  • Steph_SSteph_S Posts: 457 Moderator
    Nov 07, 2022 Answer ✓

    I am sorry for the frustration caused by this. I have reached out to our team, and they have advised that the iPhone 14 Pro Max is on backorder with an estimated availability date of: 12/2/22.


  • Paul_BPaul_B Posts: 575 Moderator
    Oct 21, 2022

    Good afternoon -

    We are limited to what we can do with mobile orders on this community. What I would recommend is reaching out to our mobile team directly by calling  1-833-224-6603​​​​​. They will be able to provide you with a status on your order for the iPhone 14 Pro Max.


  • SurreallSurreall Posts: 130 Contributor
    Oct 29, 2022

    I've called quite a few times now and it's the same response every time. They don't know when it will ship.

    This is getting pretty ridiculous considering I pre-ordered the phone on September 9th and nearly 2 months later still have not received it. I never had issues like this with Verizon.

  • SurreallSurreall Posts: 130 Contributor
    Nov 06, 2022

    3 days away from 2 months since I PREORDERED the phone and still nothing. Spectrum apparently can't even be bothered to provide status updates anywhere.

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