Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions


(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Apple TV app is terrible quality

Coalchamber1022Coalchamber1022 Posts: 1 Newcomer
edited November 15 in Troubleshooting the Spectrum TV App Oct 22, 2022

Please build in a picture quality setting so I can force high quality. Your auto quality setting doesn’t work on Apple TV as picture quality is terrible.

I have a Roku tv and picture quality is perfectly fine.

Apple TV plugged into fiber network no reason for poor quality picture.

tried reinstalling, restarting and nothing works been like this for 2 weeks.

Replies

  • Renee_TRenee_T Posts: 390 Moderator
    Oct 22, 2022

    Hello @Coalchamber1022


    Welcome to our community! I took a look at the account using the information from your registration for the community, and I can definitely see that the Apple TV is showing some bitrate issues, which would impact the picture quality. When you say that the Apple TV is plugged into the fiber network, do you mean that it is connected to the router with an ethernet cord?

This discussion has been closed.