Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Frequently Asked Questions
(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
I have a Roku TV and Spectrum TV, my mother is visiting and wants to view her Spectrum.
tkdpollard
Posts: 1 Newcomer
My TV automatically logs into my account, even though I have logged out and won't log into hers. It continues to revert back to mine. How can I get my Roku to "forget" my log in information?
0
This discussion has been closed.
Replies
Hi & welcome!
I believe I understand the question. You can try deleting and reinstalling the app, which will force you to sign in again. However, the app uses the modem and internet connection to authenticate the app, so if your mom uses her credentials to log in at your home, she will be considered "out of home" and will have limited content available. In other words, if she wants to view programming from her home address, that will not be available at your home. The only exception would be for CloudDVR, where any CloudDVR content recorded on her account would need her log in to access. and can be accessed when away from home.
If she is looking for specfic programming at your home, you may want to also check to see if it available either OnDemand or by using one of the network apps (such as NBC Peacock or HBO Max, for example).
Hope this helps, and if I missed the mark, please feel free to add some more details.
Thanks!