Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions

(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

My Spectrum app keeps closing in error before it will even open

DrewC197DrewC197 Posts: 2 Spectator

It was suggested to delete the MySpectrum app on my iPhone and redownload it . However that didn’t work and now when I try to open it I just get an error that “Exit

App ”. I can’t even login now. It just exits and closes .

im on my home Wi-Fi network. I’ve tried Turning on Wi-Fi and restarting my phone . I’ve tried using another Wi-Fi network .



  • Renee_TRenee_T Posts: 387 Moderator
    Nov 21, 2022

    Hello @DrewC197

    Welcome to our community! I'm sorry to hear about the app issues. What model of iPhone are you using and what version of iOS is it running?

  • DrewC197DrewC197 Posts: 2 Spectator
    Nov 21, 2022

    iPhone 12Pro …IOS 16.1.1

  • James_MJames_M Posts: 3,783 ADMIN
    Nov 22, 2022

    Thanks! Can you try clearing the app history and cache as well as try disabling autfill for passwords and try launching the app again?

Sign In or Register to comment.