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I cannot get to our company website as it is now blocked by Spectrum Security Shield

DanielpaDanielpa Posts: 1 Newcomer
in Home Networking Nov 21, 2022

We installed the faster modem and router to update our service on Saturday. When we tried to go to our company website it shows up as blocked as a suspicious site by the security shield. I What can we do to take our site off the list.

Best Answer

  • Lyn_TLyn_T Posts: 46 Moderator
    Nov 22, 2022 Answer ✓

    Good evening @Danielpa and welcome to our community forums.

    Thank you for reaching out to us about the Security Shield option with our Internet services. You can view and manage this option using our My Spectrum app. Once you are logged in please visit Manage Services. There is a tab for our Security Shield. If you feel that your website has been blocked incorrectly you can submit a request to have this removed by visiting https://www.spectrum.net/support/internet/security-shield

    Please let us know if you have any other questions. -Lyn

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