Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions


(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Is Wi-Fi FREE?

cwtnetcwtnet Posts: 1 Newcomer
edited December 2022 in Managing & Using your Spectrum Account Nov 29, 2022

I've connected Spectrum approved Wi-Fi router to my laptop and turned ON in settings of laptop. Since Spectrum is my ISP, am I still supposed to pay for internet to Spectrum?

Any suggestion for getting Free Internet by using this router?

Best Answer

  • Randy_SRandy_S Posts: 463 Moderator
    edited November 2022 Nov 29, 2022 Answer ✓

    Hello and welcome to the Spectrum Community, @cwtnet

    We do not provide free Internet access. You can check out our current offers for your area by plugging in your address on the main spectrum website.

    When we provide your Internet service, you will be assigned one or two pieces of equipment. If you have your own wifi router you will still need our modem or a modem that is authorized to connect to our system. Modem's (either ours or yours) do not affect the monthly rate. However, if you use our wifi router, and not your own, there is a $5 a month charge in addition to the monthly rate for the service.

    In a nutshell, you have the monthly service fee, no modem fees, and only and extra $5 fee if you use our wifi router.

    Thanks for the great question,

    Randy

This discussion has been closed.