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Hbo max expired for current customer

StreetStreet Posts: 1 Newcomer
edited December 2022 in Channels & Programming Dec 01, 2022

Hbo max on TV and apps will not allow use with spectrum login any more. I can log in and see the shows I watched. If I click one it goes into a screen saying don't miss out. Subscription expired. I PAY FOR HBO.

Replies

  • SatchSatch Posts: 4,861 Contributor
    Dec 01, 2022

    Hello @Street,

    If you have HBO in your Spectrum Plan, you automatically get HBO Max I would suggest the following:

    1.) Log out of HBO Max on your TV apps, and all browsers.

    2.) Deleting all cookies in your browsers and devices that relate to Spectrum, Brighthouse Networks, Time Warner Cable, and TWC Do that next

    3.) Relog in to HBO Max on your devices through your Spectrum account only.

    4.) If these steps do not resolve this issue, call Spectrum to report this.

    5.) Provide an update on the forum letting us know of the results of the above steps.. Include your zip code in responding.

    Satch

This discussion has been closed.