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Wait Spinner stuck in upper left

andymp3andymp3 Posts: 7 Participant

After latest app update the wait spinner is always on in the upper left. Just a FYI


  • Renee_TRenee_T Posts: 427 Moderator
    Dec 04, 2022

    Hello @andymp3

    I'm sorry for any frustration with the buffering icon. What type of device(s) is this happening on?

  • andymp3andymp3 Posts: 7 Participant
    Dec 04, 2022

    TCL Roku TV

  • William_MWilliam_M Posts: 559 Moderator
    Dec 04, 2022

    Will you please check for Roku system updates and reinstall the Spectrum TV app?

  • Magicman52Magicman52 Posts: 5 Spectator
    Dec 16, 2022

    I am having the same issue, but only on one Roku Device a 4K stick. Roku said that I need to work with Spectrum. I had already made a call to Spectrum Customer Service and the agent had no knowledge of the problem.

    I found that I need to use the Roku remote back arrow (to the left of the home button to get back to the Spectrum settings screen (the screen with the gear in the bottom left). You can then navigate to the bottom right to close the Spectrum App. Then you need to sign back in to Spectrum. It's a lot of work and you miss part of programs.

    Roku model 3820X - Streaming Stick 4K

    Software 11.5.0 - build 4235-CU

This discussion has been closed.