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Experiencing extremely high ping and packet loss. Please help!

Stout_likethebeerStout_likethebeer Posts: 1 Newcomer
edited January 18 in Home Networking Dec 20, 2022

After hours and hours of troubleshooting and trying every possible fix from various forums, I am still experiencing high latency when playing World of Warcraft. A spectrum technician was even called out to inspect but was unable to find any issues with the connection. This issue is only really felt when playing any type of online video game. Here are the results from a pathping I ran. Not quite sure how to interpret these results but any help is greatly appreciated!

Best Answer

  • William_MWilliam_M Posts: 613 Moderator
    Dec 21, 2022 Answer ✓

    Hi @Stout_likethebeer, welcome to our community!

    Your test seem to show the high ping starting very early. Can you connect directly to the modem, reboot it, and test again? If the ping is still high can you test with a different device?

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