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why so many spam emails from charter accounts

JeffH12JeffH12 Posts: 3 Spectator
edited January 24 in Email Dec 30, 2022

Best Answer

  • Jaleesa_FJaleesa_F Posts: 66 Moderator
    Dec 30, 2022 Answer ✓

    Good morning @JeffH12

    • To report abuse, please send the emails with the full headers to [email protected] for spam sent from a Spectrum customer/IP address. Spectrum cannot process an abuse complaint unless it includes the full email headers or other information with the Charter IP address and time stamp.


  • JeffH12JeffH12 Posts: 3 Spectator
    Dec 30, 2022

    Thank you! I have been doing so.

    Below is beginning of the full header (I X'ed out the To/From)

    What's weird is the "To" is not my address....

    Return-Path: <[email protected]>
    Received: from ([])
              (InterMail vM. 201-2473-137-122-162) with ESMTP
              id <[email protected]>;
              Tue, 27 Dec 2022 08:14:36 +0000
    Received: from localhost ([])
            by cmsmtp with ESMTPA
            id A569pxbf3TF8nA56Bp9JfH; Tue, 27 Dec 2022 08:14:35 +0000
    Authentication-Results:; auth=pass (PLAIN)
     [email protected]
    X-Authority-Analysis: v=2.4 cv=D45Ul9dj c=1 sm=1 tr=0 ts=63aaa96b
     a=VSAF0zx5zuWMNlihEZ6dyQ==:117 a=VSAF0zx5zuWMNlihEZ6dyQ==:17
     a=HpEJnUlJZJkA:10 a=DBwwDor5xuMA:10 a=IkcTkHD0fZMA:10 a=oDkFWL9ow54A:10
     a=l6USkbHaAAAA:20 a=G_rpMRtaAAAA:20 a=PbRDpOAtqp6LRFsDqsoA:9
     a=_W_S_7VecoQA:10 a=QEXdDO2ut3YA:10 a=Qv_Zx4hblmkA:10
    Subject: 852710064
    From: "Milwaukee_Drill_Ace_Hardware[New]" <[email protected]>
    To: [email protected]

  • Randy_SRandy_S Posts: 463 Moderator
    Dec 30, 2022

    Good afternoon!

    Thank you very much for the helpful screenshot and for reporting your experience. If you haven't already, please send that screenshot to the [email protected] email address.


  • HT_GreenfieldHT_Greenfield Posts: 279 Contributor
    Dec 30, 2022

    Just f.y.i., when you receive an email wherein your address is neither in the to field nor the cc field and, thus, nor the header at all, it means it was bcc'd. Per-message en-masse address bcc'ing is a multi-purpose spamming tactic.

This discussion has been closed.