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Best Answer
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Jaleesa_F Posts: 66 Moderator
Good morning @JeffH12
- To report abuse, please send the emails with the full headers to [email protected] for spam sent from a Spectrum customer/IP address. Spectrum cannot process an abuse complaint unless it includes the full email headers or other information with the Charter IP address and time stamp.
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Replies
Thank you! I have been doing so.
Below is beginning of the full header (I X'ed out the To/From)
What's weird is the "To" is not my address....
Good afternoon!
Thank you very much for the helpful screenshot and for reporting your experience. If you haven't already, please send that screenshot to the [email protected] email address.
Randy
Just f.y.i., when you receive an email wherein your address is neither in the to field nor the cc field and, thus, nor the header at all, it means it was bcc'd. Per-message en-masse address bcc'ing is a multi-purpose spamming tactic.