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Continuing troubleshooting intermittent packet loss
Continuing troubleshooting from another discussion: https://community.spectrum.net/discussion/comment/179854#Comment_179854
The next step I was asked to do is plug my PC directly into the modem. I did this, powercycled the modem, and ran some traceroutes to show the latency/packet loss problems I'm experiencing
Traceroute to google.com
Traceroute to nypl.org (New York Public Library), no problems
Traceroute to sfpl.org (San Francisco Public Library)
Traceroute to nypl.org Traceroute to nypl.org (New York Public Library) # 2 (problem)
Traceroute to sfpl.org (San Francisco Public Library) #2
What's next to try?