Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions


(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Brother MFC 9970 printer

DAJDAJ Posts: 2 Spectator
in Home Networking Jan 15, 2023

I have a Brother MFC 9970 printer that I have tried to connect to my network. The Spectrum App shows it as disconnected. The printer does not see the my Spectrum Router. It sees all of the neighbors networks but not my Spectrum network. How do I get it to connect? I also have a garage door opener with the same problem Any assistance is appreciated.

Best Answer

  • DAJDAJ Posts: 2 Spectator
    Jan 16, 2023 Answer ✓

    It is actually something much more simple. In advanced settings, I had to turn on UPnP (Universal Plug and Play). Once I did that, these devices were able to see my Spectrum network.

Replies

  • Lyn_TLyn_T Posts: 80 Moderator
    Jan 16, 2023

    Good evening @DAJ and Welcome to our Community Forums:

    Thank you for reaching out to us about setting up your wireless printer. I am sorry you have encountered a concern with setting this up. I recommend that you attempt to reset all of the internet equipment. This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Are you able to try this and let us know if this helps out? -Lyn

  • HT_GreenfieldHT_Greenfield Posts: 198 Contributor
    Jan 16, 2023

    It's not going to discover the AP's SSID if it's already connected to it via 802.11g. TCP/IP is another thing and it sounds like that's what's starting to crap out on the old hulk.

Sign In or Register to comment.