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Mobile outgoing caller ID gives someone else's name instead "Wireless Caller"

JamesGoetzJamesGoetz Posts: 1 Newcomer
in Spectrum Mobile Jan 21, 2023

One of my mobile phones ported from Tracfone gives an outgoing caller ID of someone else's name instead of the standard Spectrum Mobile caller ID of "Wireless Caller." The wrong name popping up for caller ID causes a great inconvenience for some of the people that we call. I know you cannot get my last name to show for the caller ID, but can you at least get it to say "Wireless Caller"? How can we fix this? I deeply appreciate your consideration.

Replies

  • Jaleesa_FJaleesa_F Posts: 35 Moderator
    Jan 21, 2023

    Hello @JamesGoetz! Welcome to the Community!

    I'm sorry to hear that you're experiencing caller ID issues with your Spectrum Mobile service. I would certainly love to help. However, you'll need to reach out to our Mobile team directly for further assistance with this inquiry. They can be reached via phone at 1-833-224-6603​​​​​.

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