Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions

(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Not able to Send to Spectrum server email through Outlook.

RedsoxbillRedsoxbill Posts: 1 Newcomer
edited February 28 in Email Jan 26, 2023

Got a new computer with office 365 and started configuring it to utilize outlook for my Spectrum email address. Been with Spectrum technical support and Microsoft Technical support. have applied all settings as shown on help page and keep getting the following error message.

Send test email message: Your outgoing (SMTP) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 554 cmsmtp 5.182.32

Can't' get past this point and not able to setup email on computer, or cellphone. any help is greatly appreciated.

Best Answer

  • Tyleen_ZTyleen_Z Posts: 536 Moderator
    Jan 27, 2023 Answer ✓

    Hello and welcome to the Spectrum Community.

    I apologize for the issues that you are having with the service. You can go to this link to get information on configuring for third party email clients such as Outlook.


This discussion has been closed.