Not able to Send to Spectrum server email through Outlook.

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Redsoxbill
Redsoxbill Posts: 1 Newcomer
edited September 2023 in Internet 2023 Archive

Got a new computer with office 365 and started configuring it to utilize outlook for my Spectrum email address. Been with Spectrum technical support and Microsoft Technical support. have applied all settings as shown on help page and keep getting the following error message.

Send test email message: Your outgoing (SMTP) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 554 p-impout002.msg.pkvw.co.charter.net cmsmtp 5.182.32


Can't' get past this point and not able to setup email on computer, or cellphone. any help is greatly appreciated.

Best Answer

  • Tyleen_Z
    Tyleen_Z Posts: 722 ✅ Verified Employee Moderator
    Answer ✓
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    Hello and welcome to the Spectrum Community.

    I apologize for the issues that you are having with the service. You can go to this link to get information on configuring for third party email clients such as Outlook.

    -Tyleen

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