Modem for TV streaming use?

terabitz
terabitz Posts: 6 Participant
edited March 2023 in watch.spectrum.net

Hello,

I have Frontier Fiber for internet but have Spectrum for TV services. It is my understanding that Spectrum can provision a modem for their TV subscribers that do not have Spectrum internet services to receive all channels in-home on the streaming platform.

So I have some questions:

  • Would I be able to have an owned modem provisioned for this purpose, or will I need a Spectrum-issued modem?
  • Would I be able to request this service if my TV package is a grandfathered Bright House package?

Thanks,

Z

Best Answer

  • William_M
    William_M Posts: 946 ✅ Verified Employee Moderator
    Answer ✓

    Hi @terabitz

    You would need to use a Spectrum provided modem, but there is no charge for it. Unfortunately it would not work with a grandfathered package, only current Spectrum packages. You can call 1-855-707-7328 if you might be interested in upgrading. You should still be able to view all channels through your cable receive and limited channels when using the Spectrum TV app.

Answers

  • terabitz
    terabitz Posts: 6 Participant

    @William_M appreciate the answer!

    This is another thread for another day, but I have reasons for holding onto my legacy plan for now. There are still channels even 6+ years after the merger that Charter has still not picked up that I would lose if I switched over.

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