Error code alp-999

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LmhBoo
LmhBoo Posts: 1 Newcomer

I have restarted Wi-Fi, modem and Apple TV. Each twice. I get the menu on the Apple TV for spectrum cable but programs won’t load. Works on all my other devices. Help!!!!!

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  • William_M
    William_M Posts: 1,129 ✅ Verified Employee Moderator
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    Hi @LmhBoo! Welcome to our community!

    Will you please make sure your Apple TV software is updated and reinstall the Spectrum TV app?

    Are you able to move it closer to the router for testing?

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