Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions

(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Error code alp-999

LmhBooLmhBoo Posts: 1 Newcomer

I have restarted Wi-Fi, modem and Apple TV. Each twice. I get the menu on the Apple TV for spectrum cable but programs won’t load. Works on all my other devices. Help!!!!!

Best Answer

  • William_MWilliam_M Posts: 559 Moderator
    Feb 05, 2023 Answer ✓

    Hi @LmhBoo! Welcome to our community!

    Will you please make sure your Apple TV software is updated and reinstall the Spectrum TV app?

    Are you able to move it closer to the router for testing?

This discussion has been closed.