Why does my app not show video.
Beluskie
Posts: 1 Newcomer
Every so often my Spectrum App (version 2.55) stops showing video, audio is fine. I can reset it and it comes back. Its a model A1842 TVos 16.3.1. However this also happens on my android device.
0
Answers
-
Hello and welcome to the community. I am sorry to hear that you are experiencing trouble with the app on your TV and Android device. Have you tried to update the firmware on the TV/Android device? If yes, I would suggest uninstalling the Spectrum TV app, rebooting the modem/router and then reinstalling our app.
If the issue continues, please let me know.
0
This discussion has been closed.
Categories
- All Categories
- 41 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 10 Comunidad Latina
- 24 Suggestions & Feedback
- 1 Community Follow Up
- 245 Internet
- 7 Internet Tips, Resources & FAQs
- 46 Connectivity
- 38 Email
- 21 Home Networking
- 114 Internet 2023 Archive
- 164 Watch TV
- 9 Watch TV Tips, Resources & FAQs
- 32 TV Equipment
- 36 Channels & Programming
- 5 Individual TV Network Apps
- 8 watch.spectrum.net
- 74 Watch TV 2023 Archive
- 75 Spectrum TV App
- 6 Spectrum TV App Tips, Resources & FAQs
- 1 Troubleshooting the Spectrum TV App
- 27 Spectrum TV App Feedback - Apple Devices & Apple TV
- 11 Spectrum TV App Feedback - Android
- 26 Spectrum TV App Feedback - ROKU & Other devices
- 16 Spectrum TV for Roku Devices
- 20 Cloud DVR
- 33 Spectrum TV App 2023 Archive
- 38 Spectrum Mobile
- 38 Spectrum Mobile
- 29 Voice
- 23 Digital Phone
- 6 Voicemail
- 30 My Spectrum Account
- 24 Managing & Using your Spectrum Account
- 4 Troubleshooting the My Spectrum App
- 12 My Spectrum App - My Spectrum App Feedback
- 535 The Archives
- 470 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020
