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Spectrum TV app won’t play channels. Message says channel is unavailable (for all channels).

wfw01wfw01 Posts: 3 Spectator


  • James_MJames_M Posts: 3,944 ADMIN
    Feb 14, 2023

    Hi @wfw01 -

    Sorry for any issues, what troubleshooting have you tried?

  • wfw01wfw01 Posts: 3 Spectator
    Feb 14, 2023

    Rebooted router and reinstalled Spectrum TV and My Spectrum apps (My Spectrum app will not allow sign in). IOS system updates current through today. Spectrum TV app says channels are temporarily unavailable.

  • James_MJames_M Posts: 3,944 ADMIN
    edited February 14 Feb 14, 2023

    Thanks. Are you connecting on your home network? Have you tried changing the password to reset the authentication to your account?

  • wfw01wfw01 Posts: 3 Spectator
    Feb 14, 2023

    I’m connecting to my home network. Unfortunately, I cannot change my password because the My Spectrum app will not load, displaying only the equivalent of an hourglass ad infinitum, and the Spectrum TV app has no link that I can find to change my password. Thank you for your time and suggestions. I think I’ll just wait it out and see what happens.

This discussion has been closed.