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Why would one channel just give a black screen?

deedleann824deedleann824 Posts: 42 Contributor
edited March 14 in Channels & Programming Feb 16, 2023

I wanted to view a certain channel yesterday and when I changed to it, it was just a black screen and no sound. It was only that one channel and it eventually came back on a few hours later. I think if it were problem with my equipment, all channels would be affected. Had to be a problem with Spectrum receiving or that TV channel sending. Any ideas?

Best Answer

  • Jaleesa_FJaleesa_F Posts: 68 Moderator
    Feb 16, 2023 Answer ✓

    Good afternoon and welcome to the Community!

    We are happy to assist. Blank channels can sometime indicate that the cable box needs a reboot. However, if a reboot doesn't resolve the issue or if you notice this happening often, there may be a signal issue there.

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