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I can toggle on spam id but not spam blocking. It is greyed out.
mcsquirrel Posts: 6 Participant
edited March 21 in Email Feb 24, 2023
Also when I try to enable Spam ID it says Unable to Complete Request.
This discussion has been closed.
Are you trying to adjust settings for email or phone service? Has this worked previously in the past? Do you have a different device you can test on?
If you can share a screenshot of the page you are on that would be helpful!
I tried it on mobile through my spectrum app. I never tried it in the past because I just saw that I had this. I tried it on both our mobile devices. I finally got spam ID to toggle on but Spam blocking is grayed out. When I go back to check the settins the spam ID is off again.