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Why does Copy/Paste not work? How about multiple tab select with Shift key?

drkenrichdrkenrich Posts: 2 Spectator
edited February 25 in Suggestions & Feedback Feb 24, 2023

I'm changing computers and having to use online Spectrum Webmail instead of Thunderbird for a few weeks. What a disaster!!

First, I want to sort my emails by sender. Took several minutes, but it worked. Next, I want to select ALL this from the same sender. Click on the first, scroll to the last and Shift+click doesn't work. I either have to click on each one invidividually or select all and click on the ones I don't want to delete. Why? Same thing for moving files to other folders - one . . . at . . . a . . . time.

In the process, I want to copy an email from a spam sender. Again, a real pain! trying to copy from the senter address or from the popup displaying the sender name and address with either Ctrl+C or RtMouse and select Copy copies it to the clipboard, but Ctrl+V or RtMouse and Paste in the settings add block sender box does absolutely nothing. Maybe I'm at my 250 limit or the system just isn't working. No, if I type it in by hand, it works.

What else in basic computing control does Spectrum either ignore or refuse to support?

If anyone can tell me how to do the first two problems, Please do.

Accepted Answers

  • Renee_TRenee_T Posts: 427 Moderator
    Feb 25, 2023 Answer ✓

    Hello @drkenrich

    I apologize for any frustration when using the webmail site. I will be sure to pass along feedback about your experience and your difficulty in copy and pasting.

  • drkenrichdrkenrich Posts: 2 Spectator
    edited March 13 Mar 07, 2023 Answer ✓

    Thank you for the suggestions.

    I didn't have any problem with cut & paste elsewhere. When I went back into my block sender box and took a closer look. Sure enough, I had filled it to 250 with individual emails. I didn't realize there was a limit since my normal Thunderbird email program has no such limit. I deleted ALL of them and began using the sorted emails to derive the domain AFTER the @ sign.

    On some of them I took it a step deeper. I've designed, built, and managed several websites. I learned about sub-domains. These are designated AND noted by using the primary domain with the extension (i.e., then placing a period in front and adding a unique word in front of that (i.e. This can be done with several additions in front. My provider allowed up to 250 ACTIVE subdomains per unique primary domain. Many of the individual emails I'd received showed that many marketers know this and purposely use this to create different sender email addresses to get around blocks.

    I saw this because I hadn't checked in to my account for several months and they'd accumulated substantially, It was easy to fix. Instead of copying the full email or even just the part after the @, I only copied the primary with the extension. Once I reduced the database below 250 copy & paste worked again.

    I still would like to multiple click and move emails in bulk. Hopefully, Renee_T can help with that.


  • HT_GreenfieldHT_Greenfield Posts: 284 Contributor
    edited March 4 Mar 04, 2023

    You can pare the list down however you want to whatever you want, including the sender's name or email address, via the webmail UI's rather conspicuous Search Email 🔍 function and then hit the select-all check-box, and go from there. 

    The copy/paste heuristics of which you speak work fine for my account so turn around and try pasting that into some other app of the garden variety just to find out if it was actually copied into the clipboard in the first place and keep in mind how much of that is actually OS-driven browser app functionality and go from there.

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