New DVR’s Available?
In January, my Samsung DVR stopped working. One morning it failed to turn on, black screen. An attempted reboot resulted failed. When the tech showed up, he declared it broken and replaced it. The replacement DVR is a Cisco 9865, which had a build date of 2016. I ask the tech about it and was told that was all that was available. He said I could inquire at a store, but felt it would be a waste of time, that the Cisco was all that was available. The picture quality leaves a lot to be desired. It’s much worse than my old Samsung. As in 720p. Face it, the technology is 7 years old, or in tech terms, ancient. Yet I’ll still paying $10.99 for the receiver and an additional $12.99 for the DVR. I’ve been with Spectrum for quite a while, yet I’m seriously considering leaving. I’ve inquired and informally told these had been ready for replacement but were put back in service due to serious shortages. Finally my question: when will better DVRs be available in the central Florida area? What can I expect?