Jitter, ping spikes
Approximately two weeks ago, I heard comments while online gaming that indicated my Internet connection was possibly not stable. I performed some diagnostics using PingPlotter which indicated a possible issue within the Spectrum network. Yesterday, a technician replaced most of the lines (including line from street to house) and the cable modem, however the spikes are still present. See these sample charts showing a large jump in max latency starting at hop 2 and the large spikes in the overall connection from the bottom chart.