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Getting Error Message: AUP#Out-1550

darrylcadydarrylcady Posts: 2 Spectator
in Email Mar 10, 2023

When I send an email to multiple groups I get an error message, AUP#Out-1550. I have to break up the groups and send one group at a time and everything works well. There are no bad email addresses in any of the groups, and I do not get the message if I send it to one group at a time. Why does this happen? I used to be able to do this in the past under Time Warner. I think it happened when Spectrum (Charter) too over. Thanks for any suggestions.


Best Answer


  • Jaleesa_FJaleesa_F Posts: 68 Moderator
    Mar 10, 2023

    Hello Darryl!

    I'm sorry to hear that you're experiencing issues sending group messages, I am happy to look into this for you. Has this been an issue since you switched to Spectrum? Are you using a mail client such as Outlook or Apple Mail? Or are you accessing your mail via

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