Guide not working... (STBA-3101)

Taylor1856
Posts: 1 Newcomer
Guide not working... continually giving me error (STBA-3101). I have restarted and refreshed my equipment MULTIPLE TIMES. PLEASE HELP
0
Answers
-
Hey Taylor, Welcome!
You need to power off and unplug your reciever from the outlet, or turn off your your surge protector for at least five minutes Than plug it back in and allow it to boot up at that time. If that does not work, reset your guide through your "My Account Settings." If that does not work, Call Spectrum.
The five minute minimum may be needed to clear out all the memory.
Satch
1
This discussion has been closed.
Categories
- All Categories
- 41 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 10 Comunidad Latina
- 24 Suggestions & Feedback
- 1 Community Follow Up
- 246 Internet
- 7 Internet Tips, Resources & FAQs
- 47 Connectivity
- 38 Email
- 21 Home Networking
- 114 Internet 2023 Archive
- 166 Watch TV
- 9 Watch TV Tips, Resources & FAQs
- 32 TV Equipment
- 38 Channels & Programming
- 5 Individual TV Network Apps
- 8 watch.spectrum.net
- 74 Watch TV 2023 Archive
- 75 Spectrum TV App
- 6 Spectrum TV App Tips, Resources & FAQs
- 1 Troubleshooting the Spectrum TV App
- 27 Spectrum TV App Feedback - Apple Devices & Apple TV
- 11 Spectrum TV App Feedback - Android
- 26 Spectrum TV App Feedback - ROKU & Other devices
- 16 Spectrum TV for Roku Devices
- 20 Cloud DVR
- 33 Spectrum TV App 2023 Archive
- 41 Spectrum Mobile
- 41 Spectrum Mobile
- 29 Voice
- 23 Digital Phone
- 6 Voicemail
- 30 My Spectrum Account
- 24 Managing & Using your Spectrum Account
- 4 Troubleshooting the My Spectrum App
- 12 My Spectrum App - My Spectrum App Feedback
- 535 The Archives
- 470 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020