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My cellular option in my Apple Watch is not working.

Paulosoltoski1Paulosoltoski1 Posts: 1 Newcomer
in Spectrum Mobile Mar 19, 2023

My cellular option in my Apple Watch is not working. I keep receiving “The info you entered doesn't match our records. Please try again.” And I don’t know what to do. I already tried everything. Please help


Best Answer

  • William_MWilliam_M Posts: 559 Moderator
    Mar 19, 2023 Answer ✓

    Hi @Paulosoltoski1, welcome to our community!

    Are you trying to set up a new Apple Watch, or was it working and then stopped? Have you tried calling our mobile support team at 1-833-224-6603​​​​​?

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