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How long is my call log data kept?

christie101374christie101374 Posts: 3 Spectator
edited May 10 in Spectrum Mobile Apr 04, 2023

I am needing a call log data of my outgoing calls from almost a year ago. Can I still get those.


Best Answer

  • James_MJames_M Posts: 4,036 ADMIN
    edited May 23 Apr 04, 2023 Answer ✓

    Hi & welcome!

    Your last 12 mobile statements are available by going to your My Account and selecting Mobile -> Billing -> Statements.

    If you are unable to find what you are looking for, then we recommend contacting mobile support directly at 833-224-6603.



  • christie101374christie101374 Posts: 3 Spectator
    Apr 07, 2023

    I'm needing my data like who I called and who I text not just the statement. But thank you

  • christie101374christie101374 Posts: 3 Spectator
    Apr 07, 2023

    What I am asking is. How far back, and how long is the data kept from the messages? Thank you

  • William_MWilliam_M Posts: 610 Moderator
    Apr 07, 2023

    Call and text history is available through the statement and you should be able to access statements for at least the last 12 billing cycles. Once you select the statement you will select the line and then "Calls, Texts and Data."

This discussion has been closed.