Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Frequently Asked Questions
(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Computer won't discover wireless printers on Spectrum Wi-Fi
Stephen0118 Posts: 3 Spectator
edited May 22 in Home Networking Apr 18, 2023
I have a Brother wireless printer and Dymo Wireless label writer. I set up my Brother using the printer control panel to my Spectrum Wi-Fi and it recognizes it. However, when I try to set it up in my Windows 11 machine, it's not discovering the printer. The same thing with my Dymo Wireless labelwriter.
My NordVPN is not connected and I turned off my Vipre Security. Any other suggestions?
This discussion has been closed.
Welcome to the Spectrum Community! We're sorry to hear that you're experiencing connectivity issues with your printers. I am happy to look into this for you. Are you experiencing issues with any other devices? Has your Brother printer ever worked on your Spectrum connection?
Hi, @Jaleesa_F .
Sorry it took so long to respond. I had trouble getting back to this forum.
Thank you for responding. The printer itself recognizes the Wi-fi and so does the computer. I was able to get the computer to recognize the printer once, but once I turned off my computer and got on again the next day, I can never get the computer to recognize the printer again. I was forced to use a USB cable.
I think my next step would be to get rid of the Spectrum Wi-Fi router that I got and buy my own unless you have another solution.
Hey @Stephen0118 !
While a third party router won't have all our advance in home wifi features, that is a good option if you would like more control over your broadcast bands. Our system is very picky about modems accessing it but if you are only replacing the wifi router to work with our modem, you should be good to go with any wifi router of your choosing. There are some really nice ones out there.
If you do go that route and find the dream router of your lifetime (my wish for you lol) once you get it set up to your liking, make sure to contact us to take the wifi service off your account (don't leave ours plugged in as it would "compete" with the new router. You or an authorized user on your account can then return our router at your convenience.
Glad you are here!
Hey @Randy_S Thanks. I'm hoping that's all it is (router issue) because, truth be told, I had AT&T U-Verse before switching and I had no issues at all.