Modem Replacement

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1Wally23
1Wally23 Posts: 2 Spectator
edited September 2023 in Internet 2023 Archive

If I take my ET2151 to a Spectrum Service Center will they replace it with an ES2151 to resolve the Caller ID issues I have been having?

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  • 1Wally23
    1Wally23 Posts: 2 Spectator
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    Went to Spectrum store. They switched out the ETT 2151 for an ETS 2151 per my request. Once activated, that corrected the problem I was experiencing with caller ID.

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  • RAIST5150
    RAIST5150 Posts: 918 Contributor
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    I would call ahead to make sure it is an option first... as well as availability.

  • James_M
    James_M Posts: 4,777 ✅ Verified Employee Moderator
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    @1Wally23

    Thanks for the update, glad to hear that caller ID is working as expected !

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