Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions

(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Activate my Own Router?

old_texanold_texan Posts: 56 Contributor
edited May 22 in Home Networking Apr 22, 2023

If I choose to buy my own router, can I just install it. Or - - - - does Spectrum have to activate it via a Tech Support call?


Accepted Answers

  • LGTLGT Posts: 144 Contributor
    Apr 22, 2023 Answer ✓

    A stand alone router does not have to be activated. Only your cable modem needs to be activated. If you have a combined modem/router the modem in that device would have to be activated.

  • old_texanold_texan Posts: 56 Contributor
    Apr 22, 2023 Answer ✓

    Thank you, LGT. At this point I'm having new router troubles (wi-fi 6) and am considering buyn my own with more horsepower. Trying not to get Spectrum involved. Modem is separate so no problem there.

    Going to have my lines checked this week, just to make sure they're OK. No point in buying a new router if it's a cable linne problem.

  • LGTLGT Posts: 144 Contributor
    Apr 22, 2023 Answer ✓

    The general rule is that if it plugs directly into the cable system, i.e. by an F-type connector to coax, it has to be activated and meet Spectrum's requirements. So Set Top Boxes and Cable Modems have to be activated. Every thing that comes after that, TV's Computers, Routers (assuming it is yours not Spectrum's) is the homeowners responsibility.

    From experience and all that I have read on this board, I have always had as much of my own equipment as possible. Back when TWC used to charge for modems I had my own. With Spectrum I use their modem and my own router. I prefer to control my own destiny, so to speak. I still dislike the fact that I can no longer see modem signal levels using a Spectrum modem. I do understand because of that I am responsible for doing all the setup and configuration for my router, but it also gives me complete control over everything including having separate 2.4 and 5G networks, which is why I believe you are looking at your own router.

This discussion has been closed.