Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions

(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Spectrum App on Apple TV

AppProblemsAppProblems Posts: 19 Participant

For months I had nothing but issues w/the Spectrum App on my Apple TV & Roku which I reported numerous times. Finally it was resolved & for the last month or 2 it had been working fine. Now for the last week it is back w/all the same issues: audio sync is way off & app crashes. I've reset my modem, app, apple tv. etc & nothing has helped.

Best Answer

  • William_MWilliam_M Posts: 610 Moderator
    Apr 28, 2023 Answer ✓

    Hi @AppProblems, sorry to hear you are having trouble again.

    It looks like your Apple TV is on tvOS16.2 which is slightly out of date. Will you please try updating and test again?


  • AppProblemsAppProblems Posts: 19 Participant
    May 15, 2023

    I updated it after I saw your message and it got slightly better for a bit but now for the last two weeks, I'm right back to where I started. Having all the same issues... actually worse in the last few days. This has been going on for well over six months now

Sign In or Register to comment.