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MySpectrum app won’t open

I’ve uninstalled and reinstalled the MySpectrum App multiple times and it simply won’t open. It gets hung up on the welcome page but keeps spinning and never opens. Please help.
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Hi @Dste114495, welcome to our community!
Will you please try rebooting your modem and router? If the issue persists can you test the app or a different device?
Yes. Thank you for your response. I’ve also done this multiple times. Still doesn’t work.
Thanks. When was the last time you were able to log in to the app? Are you able to access your account by going to spectrum.net?