All Cloud DVR recordings have disappeared

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Dfox70
Dfox70 Posts: 2 Spectator
edited June 2023 in Cloud DVR

As of last night all my cloud DVR recordings are gone. There also doesn’t seem to be any recordings upcoming and all my scheduled recordings are gone.


it’s like this across multiple Roku devices as well as on my iPad and iPhone on the Spectrum TV apps.

have tried rebooting things, logging out and back on but still nothing.

Please help.

Best Answer

  • William_M
    William_M Posts: 1,153 ✅ Verified Employee Moderator
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    Hi @Dfox70, welcome to our community!

    I'm sorry for the trouble with your Cloud DVR. Did you try rebooting your modem and router? Are you able to schedule new recordings?

Answers

  • Dfox70
    Dfox70 Posts: 2 Spectator
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    I was able to create new recordings successfully. I guess my old series recordings are gone and I’ll recreate them all.

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