Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Frequently Asked Questions

(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices

Netgear Firmware Updates? - Netgear C7000v2 Issues

vuuduuvuuduu Posts: 1 Newcomer
edited June 7 in Home Networking May 05, 2023

Spectrum has not pushed a new firmware update for the C7000v2 in ages.

Just until a day or two ago, I’m having intermittent 5GHz Wi-Fi drop outs with others on the Netgear forum with the same model modem/router having the same issues.

When can we expect Spectrum to push the latest firmware for Netgear devices?

Best Answer

  • James_MJames_M Posts: 4,036 ADMIN
    May 05, 2023 Answer ✓


    Thanks for the question. Firmware updates need to be tested and approved by our engineers for use on our network before they get pushed to devices. Once approved, they are pushed automtically.

    For context, the Netgear C7000 is a customer owned modem. You also have the option to use a Spectrum provided modem for no additional charge.

This discussion has been closed.