How do I disable the screensaver that kicks on every 5 minutes during playback of recorded programs?

tjz
tjz Posts: 1 Newcomer
edited June 29 in Spectrum TV App Feedback - Apple Devices & Apple TV

How do I resolve the issue of the screensaver kicking on every 5 minutes during playback of recorded programs ?

Answers

  • James_M
    James_M Posts: 4,381 ✅ Verified Employee Moderator

    Hi & welcome!

    What device are you using? Are you referring to recorded program on Cloud DVR?

  • mjd_47
    mjd_47 Posts: 2 Newcomer

    I have the same issue and it is driving me crazy. Please help

  • mjd_47
    mjd_47 Posts: 2 Newcomer

    I am using Apple TV for my devices

  • William_M
    William_M Posts: 875 ✅ Verified Employee Moderator

    Hi @mjd_47, welcome to our community!

    Please reboot your internet modem and router, reinstall the Spectrum TV app, and check for software updates on your Apple TVs. Is the issue persists, try a different type of device to see if it has the same problem.

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