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How do I disable the screensaver that kicks on every 5 minutes during playback of recorded programs?

tjztjz Posts: 1 Newcomer

How do I resolve the issue of the screensaver kicking on every 5 minutes during playback of recorded programs ?


  • James_MJames_M Posts: 4,034 ADMIN
    May 09, 2023

    Hi & welcome!

    What device are you using? Are you referring to recorded program on Cloud DVR?

  • mjd_47mjd_47 Posts: 2 Newcomer
    May 26, 2023

    I have the same issue and it is driving me crazy. Please help

  • mjd_47mjd_47 Posts: 2 Newcomer
    May 26, 2023

    I am using Apple TV for my devices

  • William_MWilliam_M Posts: 607 Moderator
    May 26, 2023

    Hi @mjd_47, welcome to our community!

    Please reboot your internet modem and router, reinstall the Spectrum TV app, and check for software updates on your Apple TVs. Is the issue persists, try a different type of device to see if it has the same problem.

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