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Is logged in Spectrum's web site & app having issues right now?

AntDudeAntDude Posts: 139 Contributor
edited May 9 in Managing & Using your Spectrum Account May 09, 2023


My logged in , , , etc. seems to be stuck with its blue spinning circular wait/load animation. This was in both of my Edge v113 and Firefox v113 web browsers in my updated, 64-bit W10 Pro. PC. :(

Same for iPhone's iOS app, but at least it says "Info Unavailable -- We're sorry, something didn't work quite right. To try again, please pull to refresh." Pulling down shows me a spinning wait/load as well. I'm trying to view my new monthly bill.

Thank you for reading and hopefully answering soon. :)

Best Answer

  • James_MJames_M Posts: 4,028 ADMIN
    edited May 9 May 09, 2023 Answer ✓

    Hi Ant,

    There are currently no known issues, but the links you provided bring up a "Page Not Found" error. Sounds like you are trying to use an outdated bookmark, possibly. For web browsers, try and for iOS try using the My Spectrum App for the best performance, as opposed to using a browser on the mobile device.


  • AntDudeAntDude Posts: 139 Contributor
    edited May 9 May 09, 2023

    Ah, my links got hyperlinked with commas hence the HTTP 404 not found errors. I fixed my post to add spaces before the commas. Anyways, I retried revisiting the web site and still see the same web site issue. :(

    However, I just saw the top red banner showing "An outage is affecting Spectrum websites. We're doing everything we can to fix the problem as soon as possible." :)

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