Wifi calling doesnt work

I have spectrum mobile and internet. we get very crappy cell service in East Springfield, when the cell service is real bad but i have full internet signal my I phone and my wife's cell phone will not receive calls or texts and can not send or call out sometimes my signal says SOS calls only
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it makes no difference if cellular data is on or off. I can go on the internet on my phone but cant make or receive calls or texts
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Thank you for that information. I would ask that you please follow the steps to reset the Network settings on the iPhone:
- Go to Settings > General > Reset.
- Choose an option:
- - Reset All Settings: All settings-including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards-are removed or reset to their defaults. No data or media are deleted.
- - Reset Network Settings: Only network settings ...
If the issue is occurring on the Samsung please follow the steps at:
Go to Settings. Select General management. Select Reset. Select Reset network settings. Select Reset settings. Select Reset to confirm. You'll need to register your Wi-Fi again.
Please let me know if the issue continues after the above steps are complete.
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