Anybody Else Having a Problem Where Their Time Grid Guide Data is Not Advancing a Full Two Weeks?

Guys,
I am in Brookfield Wisconsin, and for the last two weeks, my cable guide on my cable box only advances about 12 days ahead of the current date and time. Last week, I had to reboot and it still only goes out no more than 12 days ahead. Box is a Cisco 9865 and the guide is ODN. Zip code is 53045.
Satch
Answers
-
Updates,
The speed of the guide had been slow for the last several weeks, but now it is very fast. I am holding off rebooting (again) because when I do, there are times that the cloud-based keyboard search goes down, and I use that to find programs a lot.
The "Unavaliable" guide data begins on the 13th day after 7PM.
Satch
0 -
Hi @Satch
I am not seeing any known issues or other customers in your area reporting a similar issue. Rebooting the Cisco box would be the next step. Otherwise, the Cisco box was installed about 5.5 years ago, so... it might be getting close to needing to be replaced. If you like, I can send refresh signals to the box and see if that helps the issue, just let me know (recordings in progress may be interrupted).
0 -
Hi James,
It's OK for now. Thanks!
Satch
1
Categories
- All Categories
- 48 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 10 Comunidad Latina
- 29 Suggestions & Feedback
- 3 Community Follow Up
- 250 Internet
- 7 Internet Tips, Resources & FAQs
- 49 Connectivity
- 40 Email
- 21 Home Networking
- 114 Internet 2023 Archive
- 168 Watch TV
- 9 Watch TV Tips, Resources & FAQs
- 35 TV Equipment
- 37 Channels & Programming
- 5 Individual TV Network Apps
- 8 watch.spectrum.net
- 74 Watch TV 2023 Archive
- 81 Spectrum TV App
- 6 Spectrum TV App Tips, Resources & FAQs
- 1 Troubleshooting the Spectrum TV App
- 31 Spectrum TV App Feedback - Apple Devices & Apple TV
- 11 Spectrum TV App Feedback - Android
- 27 Spectrum TV App Feedback - ROKU & Other devices
- 16 Spectrum TV for Roku Devices
- 21 Cloud DVR
- 33 Spectrum TV App 2023 Archive
- 42 Spectrum Mobile
- 42 Spectrum Mobile
- 29 Voice
- 23 Digital Phone
- 6 Voicemail
- 30 My Spectrum Account
- 24 Managing & Using your Spectrum Account
- 4 Troubleshooting the My Spectrum App
- 12 My Spectrum App - My Spectrum App Feedback
- 535 The Archives
- 470 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020