Outgoing SMTP failing

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JohnNC
JohnNC Posts: 5 Spectator
edited September 2023 in Internet 2023 Archive

The outgoing email if give me an error in Outlook, Thunderbird... I am using my original Time/Warner Cable email... @carolina.rr.com. POP3 server, mail.twc.com. Stopped working about 4 days ago. Last time I had and email issue (about 6 months ago) there was a script that Spectrum ran that fixed my email. Can you help with this?

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  • tedwards28147
    tedwards28147 Posts: 2 Newcomer
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    I am having the same problem (Outlook) with the same error message. My outgoing email stopped working last Tuesday (6/27). I have not made any changes to my Outlook client.

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  • Lyn_T
    Lyn_T Posts: 411 ✅ Verified Employee Moderator
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    Good evening @JohnNC and Welcome to our Community Forums,

    Thank you for reaching out to us in regards to your email address. We can help with your questions. Have you attempted to access your email address using our Web Mail option yet? If not, please click on Web Mail and log in to see if you have access to your emails. Please let us know. - Lyn

  • JohnNC
    JohnNC Posts: 5 Spectator
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    Yes, I have tried Web Mail. I can send and receive using Web Mail. I would just like to be able to use a desktop email application instead, but Web Mail is a work around for now..

  • tedwards28147
    tedwards28147 Posts: 2 Newcomer
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    Yes, I'm able to send/receive mail via Web Mail.

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