ALP 1001 message

KC_user12
KC_user12 Posts: 1 Newcomer
edited August 10 in Spectrum TV App Feedback - Apple Devices & Apple TV

I have done all the suggestions, this is still coming up on my app on the Apple box. Is this an app issue as a whole with glitches or just me?

Answers

  • Satch
    Satch Posts: 5,151 Contributor

    Welcome @KC_Spectrum_user12

    This is often an Internet connection error. Cold reboot your model and router unplugging each for about five minutes. Reconnect the modem first, than the router. If after being connected Apple TV Spectrum app does not work, reinstall the app. If that doesn't work, report back, and a moderator will look at your account for next steps.

    Satch

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