Readable Voicemail is not working

nelsonjw Posts: 16 Participant
edited August 2023 in Spectrum Mobile

Anyone else experiencing this? Readable Voicemail stopped being delivered a few months ago. I've tried turning the feature off and back on in my account and providing multiple different email addresses (on different providers) for delivery and nothing works; I get no notification of received voicemail. Considering the "My Spectrum" mobile app also does not notify me of voicemails, I am finding I often have several voicemails waiting that I had no idea had been received.

I'm in a legacy Charter area if that still matters.

Best Answer

  • Jaleesa_F
    Jaleesa_F Posts: 393 ✅ Verified Employee Moderator
    Answer ✓

    Hello @nelsonjw !

    Sorry to hear that you're experiencing issues with visual voicemail. I would advise reaching out to our Mobile team directly at 1-833-224-6603​​​​​ for further assistance with this inquiry.

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