Extreme and Constant Packet Loss
I just discovered that spectrum has a forum/discussion area. I've been dealing with extreme packet loss during online gaming, video chats, etc. for months now. Customer support isn't much help as they never seem to know what I am talking about. I've also reached out to the game that I am experiencing packet loss on and providing trace routes etc. and everything seems to point back to a routing issue with Spectrum, specifically with any games running on Riot game servers (League of Legends, Valorant, etc). I've tried different DNS servers, static IP addresses, VPNs and nothing changes the amount of packet loss I experience. I've even purchased my own modem recently hoping it was an issue with the Spectrum modem having the Intel Puma chipsets. Spectrum keeps sending technicians to my house with this being a problem that a technician at my house cannot solve. I don't know if Spectrum can re-route traffic, or if this is solely poor routing to begin with but it plagues my online experience every-day. I can provide tracerts and all that jazz below. For the main packet loss issues I am talking about are specific to the server IP address of 18.104.22.168.