Should Spectrum TV select with the Motorola DCX3200 have a guide?
My sister recently subscribed to Spectrum in Reno, NV. According to her account, she has the TV Select package.
The installer gave her two Motorola DCX3200 boxes. He said it takes quite a while for the software to download, so he left before being able to demonstrate the service to us.
After 48 hours, we receive channels, but they are still bog basic - you can only enter channel numbers or change the channel. Guide button, on demand, etc do absolutely nothing. Is this just how this package is, or is there supposed to be a proper UI with an on-screen EPG, on-demand access, etc?
Fortunately her LG C3 TV presents a guide of its own, so she hasn't really noticed the deficiency, but this can't be right, can it?