How to resolve printer issue

Dada
Dada Posts: 2 Spectator
edited August 30 in Home Networking

I have HP Photosmart printer connected to my home wifi. It has never worked since we got Spectrum. I have rebooted, reconfigured, power cycled but it just wont work. Printer works fine if I connect via usb. It shows online in the HP app but won't print from any devices e.g. windows computer, iPhone, iPad, Mac.

Answers

  • Mauser
    Mauser Posts: 4 Spectator

    It probably doesn't have anything to do with Spectrum. See if a newer driver is listed with HP for the computer you plan to use. What is the HP model printer is this? I had problems with my Network setup between my Mac and Brother color laser. finally got the two working together after seeing it up the network interface with the printer a few times.

    Good Luck

  • Mauser
    Mauser Posts: 4 Spectator

    it should be setting up, not seeing up.....

  • Dada
    Dada Posts: 2 Spectator

    its HP Photosmart D110 Series model SNPRH-0901

    I have the latest driver installed

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