Live feed and on demand question

MaynardH

I wanted to watch the live feed of several channels,for example,Me Tv, and when I choose the live channel feed,it sends me to the on demand section of the program, instead of the live feed.How can I fix this?

Satch

Welcome!

How do you receive Spectrum Services? Through a cable box or DVR, or mobile device? I don't think that METV even has an On Demand Channel.

Satch

MaynardH

I have Roku.Anyway, when I went to watch a program that is supposed to be on a live feed, because I was scrolling the tv guide,it gets to the particular series page and has the dates for episodes and some say on now,and I choose it,and it won't play,so I go to other live channels.I figure I can watch on demand whenever.

Jaleesa_F

@MaynardH,

Are you having this issue with the app in other devices as well? Is this happening with channels other than MeTV?

Satch

Hello,

In reply to the OP, I am having the same issue with METV listings and only with METV listings. I am running the ODN guide on a Cisco 9865 DVR. (It was rebooted maybe a day or so ago on an unrelated issue.) The unrelated issue was an Emergency Alert System (EAS message) that would not leave the screen.)

Anyway, when I press Search on any METV programs in the Time Grid Cell, I get results for all other scheduled shows of that episode. (On Demand, other channels) but I am not seeing METV results. What used to happen for years and years is that if you took any action on a show in the Time Grid to search, it would only show the listings related to that channel.

It sounds like Neilson-Gracenote, the company that does the listings for Spectrum TV, (and other vendors as well) released an update to the listings database and somehow, it compromised METV's listing data.

Satch

MaynardH

MeTv isn't the only channel doing that.I can't get some of the OTA broadcast channels no matter what I do,and I think for what they are charging,I am going to cancel.23.00 for local channels.No thank you

William_M

@MaynardH, are you unable to go to those channels just by scrolling to them with the Live TV mini guide?

MaynardH

I can get to those pages,but I am on the page with the show listings/times, and I click on where it says "on now"to play the episode, and it just doesn't play.Its pretty annoying and the support people were no help.

HT_Greenfield

Hey if you're still not able to live-watch any of your at-home-only channels, log on to your account at spectrum.net and see if you have any red-banner maintenance alerts that may be relevant. Otherwise give the treatment to the whole megillah as in sign out of the app, uninstall it, reboot the cable modem & wireless router & Roku, reinstall the app, sign back in and see what happens.

MaynardH

I will do that.Thanks