Customer service person on 8/2/23

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MadeleineD
MadeleineD Posts: 2 Spectator
edited September 2023 in Internet 2023 Archive

I wanted to thank the really kind gentleman who helped me on 8/2/2023. We were on for almost 30 mins. The call got disconnected (randomly dropped when I was on hold with him, trying to call my husband) and I feel badly. I wanted to thank him for the exceptional service and kindness. He helped answer my questions. I wish we hadn't gotten disconnected.

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  • MadeleineD
    MadeleineD Posts: 2 Spectator
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    If anyone is able to locate this person and let him know what happened, I would appreciate it so much. Thank you

  • James_M
    James_M Posts: 4,729 ✅ Verified Employee Moderator
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    Hi & welcome!

    Thanks for the kind words, glad to hear you had a positive experience. I was able to locate your account using your registration information and I would be happy to locate the call and forward your feedback.

    Please let us know if we can ever help with a question or service issue.

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