Guide defect when switching from All Channels to Favorites
I'm using Spectrum TV App Version 12.0.0 Build 4184 on Roku Ultra 4802R.
Once login to the App completes successfully, the Guide initially displays All Channels by default as expected. If I scroll down to channel 20, it correctly indicates ME TV (DFW area), which is identical to the cable box guide.
However, if I select Favorites in the App, the Guide shows Spectrum 1 News for channel 20 and ME TV is no longer listed anywhere in the Guide. This does not happen in the cable box guide.
Is anyone else experiencing this defect?
Also, is this forum viewed by folks who can open a defect ticket? Or is there another mechanism to report Spectrum TV App defects?