Email to text protocol does not seem to be working

MRJ_Support_Request

Email to text protocol does not seem to be working. It was recently using <number>@vtext.com. Has something changed? I've tried all 3 phones on my account.

HT_Greenfield

Just curious if the bounce-back rejection message mentions any cloudfront.net servers that VZW supposedly now uses to cut down on spam and just plain old volumetric email to SMS gateway overload.

HT_Greenfield

Edit: this is the discussion i meant to link in the first place. My bad.

🔗https://community.verizon.com/t5/Verizon-Messages/E-mail-to-vtext/m-p/1701322

Jaleesa_F

Hello @MRJ_Support_Request

Welcome to the Community! We're sorry to hear that you're experiencing issues with email to text, we're happy to look into this for you. What is happening specifically when trying to use this feature? Is there an error message?

TomUpNorth

I just tested both [email protected] for MMS (pic) and [email protected] for SMS text and they both work.