Email to text protocol does not seem to be working

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MRJ_Support_Request
MRJ_Support_Request Posts: 1 Newcomer
edited September 2023 in Spectrum Mobile

Email to text protocol does not seem to be working. It was recently using <number>@vtext.com. Has something changed? I've tried all 3 phones on my account.

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  • HT_Greenfield
    HT_Greenfield Posts: 703 Contributor
    edited August 2023
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    Just curious if the bounce-back rejection message mentions any cloudfront.net servers that VZW supposedly now uses to cut down on spam and just plain old volumetric email to SMS gateway overload.

  • HT_Greenfield
    HT_Greenfield Posts: 703 Contributor
    edited August 2023
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    Edit: this is the discussion i meant to link in the first place. My bad.

    🔗https://community.verizon.com/t5/Verizon-Messages/E-mail-to-vtext/m-p/1701322

  • Jaleesa_F
    Jaleesa_F Posts: 359 ✅ Verified Employee Moderator
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    Hello @MRJ_Support_Request

    Welcome to the Community! We're sorry to hear that you're experiencing issues with email to text, we're happy to look into this for you. What is happening specifically when trying to use this feature? Is there an error message?

  • TomUpNorth
    TomUpNorth Posts: 32 Contributor
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    I just tested both number@mypixmessages.com for MMS (pic) and number@vtext.com for SMS text and they both work.

This discussion has been closed.

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