How to fix blurry spectrum service?

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  • William_M
    William_M Posts: 1,090 ✅ Verified Employee Moderator
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    Hi @Elena_H71! Welcome to our community.

    Is this happening on a cable receiver or the Spectrum TV app? Is it all channels?

  • Elena_H71
    Elena_H71 Posts: 3 Spectator
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    On a spectrum tv app

  • Elena_H71
    Elena_H71 Posts: 3 Spectator
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    On all channels while using the spectrum app

  • Tyleen_Z
    Tyleen_Z Posts: 702 ✅ Verified Employee Moderator
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    Thank you for that information. Does the issue happen on more than one device using the app? Also does the issue happen using both the home internet wifi and the cell network?

    -Tyleen

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