Using Spectrum app with Samsung Smart TV. I can not use number pad on remote control

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sodman
sodman Posts: 1 Newcomer

Using Spectrum app with Samsung Smart TV and I can not use the remote's number pad to change channels. I saw a similar question and answer that said the Spectrum App does not recognize signals from the remote. I got a similar answer when I called Spectrum Support this morning. Both responders said they would pass along to development the request.

I am having a 'DUH' moment! The only reason I can think as to why the function is not available is to lease more cable boxes. Google TV supports this! I guess it's time!

Answers

  • HT_Greenfield
    HT_Greenfield Posts: 761 Contributor
    edited September 2023
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    No sweat, man. Google TV or not, channel number tuning is for the RF channelization of any connected cable or satellite or broadcast TV box or antenna rather than streaming apps per se.

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